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Discussion Starter · #1 ·
Just wanted to share my experience with totally polished with you guys.
Wanted to order watts link 538$ with shipping thats alot of moolah. First went to order it, dont take credit cards. Only money order or cashiers check. Little bit of a pain but not a big deal. Talked to them and sent out money. They told me they would send it out probably tuesday/wensday. Friday rolls around called them up "Yea we got your money order. Hasn't shipped yet probably ship out monday or tuesday next week." Told him my truck was in pieces. I need faster shipping will pay additional charge. He said let me check on the shipping prices "I'll give you a call back". Never called back.
No one answered phone for several days. Never replyed to voice mail messages left. Get ahold of them the next week on tuesday. Asked him what's the deal wheres my part? He says "oh it shipped out on friday" (standard shipping) I asked him for the tracking number, " I 'm in the shop right now call me back in one hour." then once again no one answers the phone
For spending that much money, I thought that was a load of krap. Just a little pissed off about the whole thing.

It is now wensday and still part has not arrived
 

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Discussion Starter · #5 ·
I finally did get it. Very impressed with there product. Maybe they were just having a bad week(or was it a few weeks!). Still pretty ticked off about there service. If you say somethings going to ship out, ship it. Answering your phones always good to. And calling people back when you tell you will is always a plus. I understand that they are a smaller business. So is suicide doors and there customer service is top notch. Enough of my complaining!

Still havn't seen the watts link in action, still working on replumbing the suspension. Will post pictures and let you know how it feels when I get all the bugs worked out.
 
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